Privacy policy

Introduction

AURORIFT (“we,” “us,” or “our”) respects your privacy and is committed to explaining how personal information may be collected, used, disclosed, and protected when you visit https://aurorift.us, place an order, or contact our customer support team.

This Privacy Policy describes our general information-handling practices. The actual collection and use of information depend on the features, services, and technologies enabled on our website.

1. Information We Collect

Information You Provide

When you place an order, create an account if available, subscribe to communications, or contact us, we may collect information such as:

  • Name.

  • Billing and shipping addresses.

  • Email address.

  • Telephone number.

  • Order details and purchase history.

  • Information you provide in customer support communications.

  • Other information you voluntarily submit through our website.

Payment Information

Payments are processed through the payment methods and service providers made available at checkout.

We may receive transaction details, payment status, and limited payment-related information needed to manage your order. Full payment card details may be processed directly by the relevant payment provider rather than stored by us.

Please review the privacy policy of your payment provider for information about its handling of payment data.

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

  • IP address and approximate location derived from it.

  • Browser type and device information.

  • Operating system.

  • Pages viewed and interactions with our website.

  • Referring websites and general usage information.

  • Cookies and similar technologies, where enabled.

2. How We Use Your Information

We may use personal information for the following purposes:

  • Processing, fulfilling, and delivering orders.

  • Sending order confirmations, shipping updates, and other transactional messages.

  • Responding to questions, returns, refund requests, and complaints.

  • Processing payments and helping prevent fraudulent transactions.

  • Maintaining website functionality and improving the shopping experience.

  • Understanding website performance and usage.

  • Sending marketing communications where permitted and, when required, with your consent.

  • Complying with applicable laws and responding to legitimate legal requests.

  • Protecting our business, customers, and website against misuse or security threats.

We will use personal information for purposes consistent with applicable law.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to support essential functions, remember preferences, understand website traffic, and measure marketing performance.

Some cookies are necessary for core website functions, such as maintaining a shopping cart or supporting checkout. Other cookies may be used for analytics or advertising, depending on the services enabled.

You may be able to control cookies through your browser settings or any cookie preference tool provided on our website. Disabling certain cookies may affect website functionality.

Where required by law, we will obtain consent before using non-essential cookies or similar technologies.

4. How We Share Information

We may disclose personal information to appropriate third parties when necessary for the purposes described in this policy, including:

  • E-commerce and hosting providers: To operate our online store.

  • Payment processors: To authorize and process payments.

  • Shipping and delivery providers: To fulfill orders and deliver furniture.

  • Customer support providers: To manage customer communications and service requests.

  • Analytics and marketing providers: To measure website performance or support marketing activities where permitted.

  • Professional advisers: Such as legal, accounting, or compliance advisers.

  • Authorities and other parties: When required by law, legal process, or to protect legal rights and safety.

We do not authorize service providers to use personal information for purposes incompatible with their services to us, subject to applicable law and the relevant agreements.

We do not sell personal information for money. If certain data-sharing activities are considered a “sale,” “sharing,” or targeted advertising under applicable privacy laws, we will honor the rights and choices required by those laws.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, resolve disputes, comply with legal obligations, and enforce applicable agreements.

Retention periods vary depending on the type of information and the reason it was collected. When information is no longer reasonably needed, we will take appropriate steps to delete it, de-identify it, or securely dispose of it, subject to applicable law.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure. We cannot promise absolute security.

7. Your Privacy Rights

Depending on where you live and the laws that apply, you may have the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Obtain a copy of certain information in a portable format.

  • Opt out of certain targeted advertising, data sharing, or sales of personal information, where applicable.

  • Withdraw consent where processing is based on consent.

  • Appeal certain privacy-related decisions where required by law.

  • Avoid unlawful discrimination for exercising your privacy rights.

To submit a privacy request, email hello@aurorift.us. We may need to verify your identity before processing the request.

We will respond within the timeframe required by applicable law.

8. Marketing Communications

If you subscribe to marketing emails or otherwise consent to receive promotional communications, we may send information about products, offers, or store updates.

You may unsubscribe using the link in a marketing email or contact us directly.

Even if you opt out of marketing communications, we may still send necessary transactional messages concerning orders, deliveries, refunds, security, or customer service.

9. Children's Privacy

Our website is intended for a general shopping audience and is not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13 without the consent required by applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or use external services. These services may have their own privacy practices and policies.

We encourage you to review their policies before providing personal information. This Privacy Policy does not govern independent third-party websites that we do not control.

11. International Data Transfers

Depending on the service providers we use and where you access our website from, personal information may be processed or stored in a country other than your own.

Where applicable, we will take steps required by law to provide appropriate safeguards for international transfers of personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.

Any revised version will be posted on this page, together with an updated effective date where appropriate.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact:

Brand: AURORIFT
Website: https://aurorift.us
Email: hello@aurorift.us
Phone: +1 860-960-7350
Address: 154 Old South Rd, Litchfield, CT 06759, United States